Frequently Asked Questions


Do you offer free shipping?

Yes, we provide free standard shipping on all orders.


Can I speak to someone directly if I have questions about a product or order?

Yes, we offer US-based customer support via email and phone. We are here to help with all your needs.

 

When will I receive my order?

Orders are processed and shipped in 1-3 business days and transit time is 5-8 business days.

 

What payment methods can I use?

We offer a variety of payment methods. You can pay with credit card (Visa, Mastercard, American Express, Discover, Diner's Club), Apple Pay, Google Pay, PayPal, or Shop Pay.

 

Do you offer a financing option?

Yes, Shop Pay offers an installment program that allows qualified customers to pay over time.

 

Where do you ship to?

We ship to all physical addresses within the Continental US (excludes Hawaii and Alaska.)

 

Where do your products ship from?

All orders are shipped from warehouses within the United States.

 

How do I know if a product will fit in a certain space?

Each product listing includes detailed specs and dimensions. We are always available for additional support through email or phone for any questions you have.